Refund Policy

Overview

At Mowria Ltd., we aim to provide clarity regarding our refund processes. Please review the following terms related to refunds for various services.

Refund Eligibility

Refunds are determined based on the timing of cancellations as outlined in our cancellation policy. The following outlines the conditions under which refunds may be issued:

1. Daily Tours
   • Eligible for a full refund if canceled by 7:00 PM the day before.
   • Depending on specific conditions, partial refunds may apply if canceled after this time.
2. Transportation Services
   • Full refunds are available for cancellations made by 7:00 PM the day before service.
   • No refunds will be issued for cancellations after this deadline.
3. Multi-Day Tours
   • Full refunds are granted if cancellations occur by 12:00 PM the day before departure.
   • A partial refund of $700 USD is available for cancellations made after this time.

Processing Refunds

Refunds will be processed using the same payment method as the original transaction. Please allow [insert processing time, e.g., “5-10 business days”] for the refund to reflect in your account.

Contact Information

For any inquiries regarding our refund policy, please reach out during business hours:

• Phone: +447389008102
• Email: tours@mowrialtd.com

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